WaaRec - Commercial Waste Collection & Recycling

Was great service until recently. The last 2 pickups (one a month) Were not picked up on the day it was suppose to be. Waited for the next day and nothing. I HAD to make the COMMUNICATION as they never did. 1st pick up was made a few days later after communication was returned. This last pickup has not HAPPENED. Again, I have made contact, got reply truck will be there tomorrow. Well as they say, TOMORROW NEVER COMES. Pick up was on the 11th and it's now the 22nd feb. Was told on the 12th that it be picked up on the weekend. That came and went. Asked and Asked, even told them if they don't reply they can have their bins and lose our business. Finally again was told it will be picked up this weekend. And almost 6:30pm on Sunday bins are still FULL, and what do you know NO COMMUNICATION. They can have their bins back and lose out on our ongoing business. VERY POOR AND VERY SAD AS WE HAVE BEEN CUSTOMERS FROM BEFORE THEY BOUGHT THE COMPANY.

Used to be a decent service. Now, they take weeks leading into months to reply and finally with the one reply, it came with a lame extreme excuse that clearly is fake and tell me the pick up for the 2 bins will be soon, weeks later am still sending a few texts with NO reply. EXTREMELY unreliable. Pay the extra and go elsewhere as this company does not provide a service at all anymore. This next pick up if it ever occurs will be our last, they can take their bins away this time and we will go elsewhere for service. They are uncontactable on Facebook, via ringing, via text and emails. A complete waste of our time, a serious warning to everyone, do NOT waste your time with this company.